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# Privacy Policy

**Effective Date:** 04 DEC 2025

XJUNK LLC (\"we,\" \"our,\" or \"us\") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services.

By using our website or services, you agree to the terms of this Privacy Policy.

---

## 1. Information We Collect

### Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

* Name

* Phone number

* Email address

* Service address

* Photos or descriptions related to junk removal jobs

### Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

* IP address

* Browser type and version

* Device type

* Pages visited and time spent on the site

* Referring website or source

This information is used for website functionality, analytics, and improving user experience.

---

## 2. How We Use Your Information

We use the information we collect to:

* Provide and perform junk removal services

* Respond to inquiries, calls, texts, or quote requests

* Schedule and manage appointments

* Send service-related communications (confirmations, updates, invoices)

* Improve our website, services, and customer experience

* Comply with legal or regulatory requirements

We do **not** sell or rent your personal information.

---

## 3. Text Messaging & Phone Communications

By providing your phone number, you consent to receive calls and text messages from XJUNK LLC related to:

* Service inquiries

* Quotes and estimates

* Appointment confirmations or changes

* Customer service follow-ups

Message and data rates may apply. You may opt out of text messages at any time by replying **STOP**.

---

## 4. Sharing Your Information

We may share your information only in the following circumstances:

* With service providers or vendors who assist in operating our business (such as scheduling, payment processing, or website hosting)

* When required by law, court order, or legal process

* To protect the rights, safety, or property of XJUNK LLC, our customers, or others

All third parties are required to maintain the confidentiality of your information.

---

## 5. Cookies & Tracking Technologies

Our website may use cookies or similar tracking technologies to:

* Ensure proper website functionality

* Analyze website traffic and usage patterns

* Improve site performance

You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.

---

## 6. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse. While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to protect your data.

---

## 7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.

---

## 8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that information from a child has been collected, we will delete it promptly.

---

## 9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services constitutes acceptance of the revised policy.

---

## 10. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

**XJUNK LLC**

📞 Phone: 863-225-2570

📧 Email: jake@xjunkco.com

📍 Highlands County, Florida

**Veteran Owned & Operated**

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Terms and conditions

About us